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04.02.12
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MTB & Full Suspension
Hybrid Bikes
Road Bikes
Cross Bikes
City Bikes
Child & Junior Bikes
Customer Service
FAQ
The Company
Ordering Process
Logistics Services
Payment Methods
Returns
More frequent Questions
gift-certificates
Service
Shipping information
Assembly & Adjustment
Assembly instructions
Frame calculation
Product advisor
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glossary i - p
glossary q - z
FAQ - Frequent questions
The Company
Who is behind bikester?
Where can I find details about your company and your terms and conditions of sale?
Ordering
How does the ordering process operate?
bikester logistics services
What are the shipping costs and what are bikester logistics services?
Is transport insurance included in the shipping costs and, if so, what does this cover?
Which shipping company will deliver my order?
Payment Methods
What payment options do you offer?
Bank transfer (prepayment)
Credit card
PayPal
Will you deliver on account?
Returns
Returns
What happens if I do not want the product ordered or if it does not fit?
100 Days of Returnability
Can CDs, DVDs or Blu-ray be returned or exchanged?
Who can assist me with technical queries?
How long is the warranty period?
How should I proceed with a warranty claim?
More frequent Questions
I would like to work for bikester – what vacancies are there at the moment?
Can I have modifications made to the products?
Do you also offer custom-made bikes?
Are the products also available in other colours?
Where can I find the Assembly Instructions for my bike?
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