Customer Service

If you have re-decided, we will be happy to change your order as requested prior to shipment. Of course this is free of charge and we will do so quickly and without problems. We merely require you to provide the following information.

Please note that we did not save your bank details when you paid in advance due to data protection. You are therefore required to enter them here, if you have already paid and now wish to have a cheaper product. If you have not paid yet, please transfer the new total. Orders to be paid by cash on delivery, credit card or financing can just be cancelled, as no payment has been made yet.